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X-treme Warranty Details and Our Exclusive Extended Warranty Details

Exclusively at QualityDiscountScooters.com, you are covered with a 45-day warranty on ALL our products...

All other dealers and sellers only offer the standard 30-day warranty, but we have extended this same warranty to 45-days.

Please Note: The first 30 days of the warranty is covered by the manufacturer, X-treme Scooters. The next 15 days (30th-45th), is covered by us, QualityDiscountScooters.com, as an added protection for you. All details below refer to X-treme's warranty and our extended warranty, except otherwise noted...

X-Treme and QualityDiscountScooters.com offers a 45-day limited bumper-to-bumper manufacturers warranty on all scooters and accessories. The warranty starts the day the scooter is delivered to you. This warranty covers factory defects and defaults only. We do not cover misuse or broken parts caused by the user or by any other event. During the 1st 30 days, X-Treme will pay for standard shipping service costs on the first warranty shipment only. Any additional warranty parts that are needed will require the customer to pay shipping and handling costs. During days 30th-45th, QualityDiscountScooters.com will pay for standard shipping service costs on the first warranty shipment only. X-treme offers a full 6-month even trade warranty on defective batteries. If any battery should become faulty within 6 months from the purchase date we will replace the battery free of charge. X-Treme may require that old batteries be returned to them for exchange.

*Note*: If you have any questions about the warranty or you need to contact us about a warranty issue, please follow this link:
>> Step-by-Step Procedures for Submitting a Warranty Claim (you must review this page before calling us)

Limited Warranty Details

What is covered & what is not covered:

1. Scooter Body: Damage to any plastic/fiberglass part that is a result of shipping is covered only if it occurred during shipping. Shipping damage must be reported within 1 day to be covered under warranty. Otherwise, the plastic/fiberglass body parts are not covered under this warranty. If, after careful inspection by our shipping department it is determined that the scooter was damaged during shipping (digital photos may be required by e-mail) , X-Treme scooters at it's discretion will supply free of charge the necessary replacement parts to fix the damaged scooter. X-Treme will not pay labor charges to install such parts.

2. Tires, tubes & kick stands: If these items are defective as soon as the package is opened, or the damage occurred during shipping, then these items are covered under warranty.

3. Light bulbs & Fuses: Light bulbs are covered for 30 days only. Fuses are not covered and can be bought for less than .50 cents each at any auto supply store or Wal-Mart type of retail outlet.

4. During the first 30 days of the warranty: X-Treme Scooters will replace any defective part free of charge and free of shipping charge to the end user of the scooter. We may require certain parts to be shipped back before replacing those parts. Shipping costs to send the parts to us must be paid for by the end user / customer. Call tags will never be issued.

5. During the 30th-45th days of the warranty: QualityDiscountScooters.com will replace any defective part free of charge and free of shipping charge to the end user of the scooter. We may require certain parts to be shipped back before replacing those parts. Shipping costs to send the parts to us must be paid for by the end user / customer. Call tags will never be issued

5. Extended Battery Warranty: If your battery becomes defective within 6 months of the purchase date, we will replace the battery free of charge.

Pocket Bike & All Gas Powered Scooters Warranty: "Manufactures defects will only be covered"

1. Engines are not covered. Each engine is started, tuned up and tested before we ship the pocket bike to you. Failure to premix oil with the gas is not covered.

2. Pull starters are not covered. This item is expected to break after several uses. Pocket bike owners should keep this spare part on hand. Scooter pull starter can be purchased online.

3. Spark plugs are not covered. Spark plug wire is not covered if damaged from engine heat. It is suggested that each pocket bike owner keep 2 or 3 spare spark plugs on hand.

4. Tires, tubes & flat tires are covered if damaged during shipping only. (Damage must be reported to us within 1 day of receiving pocket bike).

5. Kick stand is not covered.

6. Damage caused due to an improperly adjusted chain falling off, broken sprockets, brake rotors and wheel bearings are not covered. Customers should take care to tighten the chain after each ride. There should be no play in the chain.

7. Battery (on super bikes & batteries in electric pocket bikes) will be covered for 6 months for X-treme bikes, and 2 months for Zida bikes.

8. Light bulbs are not covered under warranty due to the excessive natural vibration that occurs in gas pocket bikes with 2 stroke engines. Excessive vibration is normal.

9. Gas leaks are not covered since all gas leaks can easily be fixed.

 

Release of Liability

QualityDiscountScooters is not responsible for the proper or improper use of merchandise sold. We care about our customers and urge you to exercise caution and take necessary safety measures to protect yourself while engaging in cycling. Quality-Dsicount-Scooters encourages, begs, and asks that you wear a helmet and use appropriate lighting while riding at night regardless of the legal requirements in your particular state. Potential customers, you should check with your local law enforcement agency before purchasing about age requirements for riding electric scooters. Some states may have laws restricting the use of scooters on public streets, generally all states allow them on private property such as campgrounds, parks etc....but many states have age requirements and most states require helmets and protective equipment to be worn by certain age children. Pocket bikes with racing slicks should not be used on wet or slippery roads. Please always scoot safe. Know your laws before you go scootin. We will not take back a scooter if you find your laws do not permit your child to ride it. Check first!

 

*Note*: If you have any questions about the warranty or you need to contact us about a warranty issue, please follow this link:
>> Step-by-Step Procedures for Submitting a Warranty Claim (you must review this page before calling us)

 

 

 

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